2322 Winford Avenue
Nashville, TN 37211
Local: (615) 777-1165
Toll Free: (800) 253-1165
Fax: (615) 777-1173
getinfo@insurancebutler.com 

Filing a Claim

We are sorry you have a claim but put your mind at ease. Here is where you get help! The claims specialists for your insurance company are professionals and handle hundreds of claims a year. In fact, they are so good at claim handling that our agency personnel involvement is rarely needed. Nevertheless, we are here to help you and stand by your side when you need us. So call us if you have a question or need advice. Now let’s get your claim reported!

Super Fast Claim Reporting

Workers compensation claims, general liability claims, commercial auto claims, property claims and equipment claims can be reported directly to your insurance company’s claim center with a toll free phone call. Click here for your insurance company claim center directory.

Online Claim Reporting

Claims that should be reported to us on line fall into two types:

• Your insurance company does not have a 24/7 claims center (these companies are not listed in the claim center directory).
• Your claim involves a specialty coverage such as Professional Liability insurance, Errors and Omission insurance, Employment Practices insurance, Directors and Officers insurance, Fiduciary Liability insurance or IT/Internet specialty coverages.

Click here to report a claim or incident directly to The Butler Company, Inc.

Claim service is as close as your telephone

Call us! You can reach us by clicking Here. This will take you to our full information on how to best contact us. Sometimes an old fashion phone call is what it takes to solve a problem. Our office hours are 9AM (CST) until 5PM (CST). If you have an emergency after those hours, “James " our Electronic Butler, will page us for you. Just follow the prompts on our voice mail system when you call.

If you experience an AUTO claim or loss:

• You must promptly notify your insurance company of the circumstances along with any names, and addresses of witnesses and injured parties.
• Promptly notify the police if a hit and run driver was involved.
• Promptly notify the police if your auto was stolen.
• Take reasonable steps to protect the auto and it's equipment from further damage.
• Your insurance company will pay you to take reasonable steps to protect the auto from further damage.

Your insurance policy will contain other duties, such as but not limited to cooperating with the insurance company and its investigation, promptly turning over copies of legal notices, etc. See your policy for a complete listing of all of your duties.

If you experience a PROPERTY claim or loss:

• You must promptly notify your insurance company of the circumstances and details of the loss.
• You must notify the police if there was a theft.
• You must notify the credit card or fund transfer companies in case of a loss involving credit cards or transfer cards.
• You must protect the property from further loss. Make reasonable repairs necessary to protect the property from further loss and keep an accurate record of repair expenses.
• Keep the damaged property for inspection by the insurance company's representative.

Your insurance policy will contain other duties, such as but not limited to preparing an inventory of damaged items, providing the insurance company with records and documents they request, submitting to examination under oath, filing a sworn proof of loss statement, etc. See your policy for a complete listing of all of your duties.

Make Changes to Your Commercial Insurance

	Change your corporate contact information - name, address, phone #, etc...
	Request a Certificate of Insurance
	Add or Delete auto and/or drivers
	Initiate a Claim